Month: March 2017

Handy hints for hearing service consumers

In light of the ACCC’s recent report on sales practices in the hearing industry, and Mackay Hearing’s response, Mackay Hearing’s Principal Audiologist and Director Jodie Miles thought it would be useful to share some handy hints for consumers requiring services from hearing clinics. “I empathise with consumers who are bombarded with slick advertising and a […]

Hearing industry told to listen up

The Australian Competition and Consumer Commission (ACCC) put the hearing aid sector on notice last week in relation to unscrupulous sales practices. ACCC investigations found key issues regarding hearing aid sales in some hearing clinics, particularly those run by “major operators”, including: sales driven by incentives (such as commissions) rather than consumer needs practitioners not […]

Happy World Hearing Day!

Today the World Health Organisation (WHO) once again raises awareness of hearing health around the globe with the annual World Hearing Day. This year’s theme “Action for hearing loss: make a sound investment” aims to highlight the economic impact of hearing loss. According to the WHO, “unaddressed hearing loss poses a high cost for the […]